Welcome to modeeas (hereinafter referred to as "we", "us", or "our"), an online women's clothing store serving customers in the United States. These Terms of Service (hereinafter referred to as "Terms") govern your access to and use of our website, mobile application (if applicable), and any related services (collectively referred to as the "Services"), as well as your purchase of our products. By accessing, browsing, or using our Services, or placing an order with modeeas, you (hereinafter referred to as "you" or "customer") agree to be bound by these Terms, our Privacy Policy, and any other policies or guidelines referenced herein. If you do not agree to these Terms, please do not use our Services or purchase our products.
1. General Provisions
1.1 Eligibility
To use our Services and make purchases, you must be at least 16 years of age. By using our Services, you represent and warrant that you are 16 years of age or older, and that you have the legal capacity to enter into these Terms and complete purchases. If you are under 18 years of age, you must have the consent of a parent or legal guardian to use our Services, and such parent or legal guardian shall be deemed to have agreed to these Terms on your behalf.
1.2 Modification of Terms
We reserve the right to modify, update, or revise these Terms at any time, in our sole discretion. Any changes will be effective immediately upon posting on our website (indicated by an updated "Effective Date"). Your continued use of our Services or purchase of our products after the posting of changes constitutes your acceptance of the modified Terms. We encourage you to review these Terms periodically for updates.
1.3 Compliance with Laws
You agree to use our Services and purchase our products in compliance with all applicable federal, state, and local laws, regulations, and ordinances in the United States. This includes, but is not limited to, compliance with the Online Consumer Protection Act and FTC guidelines on fair practices[1].
2. Product Information & Orders
2.1 Product Descriptions
We strive to provide accurate and detailed descriptions of our women's clothing products, including size, color, material, and fit. However, we do not guarantee that all product descriptions, images, or information are 100% accurate, complete, or error-free. Colors may vary slightly due to differences in computer monitors, mobile device screens, and lighting conditions. Sizing may vary by style; please refer to our Size Guide for detailed measurements before purchasing.
2.2 Order Placement & Acceptance
When you place an order on our website, you are making a binding offer to purchase the selected products at the listed price, plus applicable taxes and shipping fees. We reserve the right to accept or reject your order in our sole discretion. Order acceptance occurs only when we send you a confirmation email (or other electronic notification) confirming that your order has been processed and shipped. We may reject an order if: (a) the product is out of stock; (b) there is an error in the product price or description; (c) we suspect fraudulent activity; or (d) you fail to meet the eligibility requirements set forth in these Terms.
2.3 Pricing & Payment
All product prices are displayed in U.S. Dollars (USD) and are subject to change without notice. Prices do not include sales tax, shipping fees, or other applicable charges, which will be added to your total order amount at checkout. We collect sales tax in accordance with the laws of the states where we have a physical presence or are required to collect tax. You agree to pay all applicable taxes and fees associated with your purchase.
We accept major credit cards (Visa, Mastercard, American Express, Discover), debit cards, and other payment methods as indicated on our website. By providing your payment information, you represent and warrant that you are authorized to use the payment method and that the information is accurate. We reserve the right to decline any payment if we suspect fraud or unauthorized use.
3. Shipping & Delivery
3.1 Shipping Policy
We ship to all addresses within the United States (including Alaska, Hawaii, and U.S. territories), excluding PO boxes, APO/FPO addresses, and certain remote locations. Shipping times and fees vary based on the shipping method selected at checkout and your delivery address. Estimated shipping times are provided for reference only and are not guaranteed; delays may occur due to carrier issues, weather, holidays, or other unforeseen circumstances.
3.2 Delivery & Risk of Loss
Once your order is shipped, the risk of loss or damage to the products passes to you. We are not responsible for lost, stolen, or damaged packages after they have been delivered to the address provided by you. If your package is lost or stolen after delivery, you should contact the shipping carrier directly to file a claim. We will provide reasonable assistance in helping you file a claim, but we are not liable for any losses.
3.3 Order Tracking
After your order is shipped, we will send you a tracking number via email. You can use this tracking number to monitor the status of your delivery through the shipping carrier's website.
4. Returns & Exchanges
4.1 Return Eligibility
We want you to be satisfied with your purchase. You may return any unworn, unwashed, and undamaged women's clothing items (with all original tags and packaging intact) within 30 days of delivery for a full refund (excluding shipping fees) or exchange. Final sale items (marked as "Final Sale" on the product page) are not eligible for returns or exchanges.
4.2 Return Process
To initiate a return or exchange, please contact our customer service team at support@modeeas.com with your order number and details of the item(s) you wish to return. We will provide you with a return authorization (RA) number and instructions for returning the item(s). Returns without a valid RA number will not be accepted. You are responsible for the cost of return shipping, unless the return is due to a defect in the product or an error on our part.
4.3 Refund & Exchange Processing
Once we receive and inspect your returned item(s) (typically within 5-7 business days of delivery to our warehouse), we will process your refund or exchange. Refunds will be issued to the original payment method within 7-10 business days of processing. Exchanges will be shipped as soon as possible, with no additional shipping fees for the exchanged item (if applicable).
5. Privacy & Data Protection
Your privacy is important to us. Our Privacy Policy governs the collection, use, and disclosure of your personal information (such as your name, address, email, and payment information) when you use our Services. By using our Services, you agree to the terms of our Privacy Policy, which is incorporated into these Terms by reference. We comply with applicable U.S. data privacy laws, including state-specific regulations, and take reasonable measures to protect your personal information from unauthorized access or disclosure[4].
6. Intellectual Property
All intellectual property rights in and to our website, Services, and products (including but not limited to trademarks, logos, designs, images, text, and software) are owned by modeeas or our licensors. You may not copy, reproduce, distribute, modify, or use any of our intellectual property without our prior written permission. This includes, but is not limited to, using our brand name "modeeas" or any associated logos for any purpose without authorization.
You acknowledge that any content you generate or submit to our Services (such as reviews, photos, or comments) may be used by modeeas for marketing, promotional, or other purposes, without additional compensation to you, unless otherwise agreed in writing[1].
7. Limitation of Liability
To the maximum extent permitted by applicable U.S. law, modeeas shall not be liable for any direct, indirect, incidental, consequential, or special damages (including but not limited to lost profits, lost data, or personal injury) arising out of or in connection with your use of our Services, purchase of our products, or these Terms. This limitation of liability applies regardless of the cause of action (whether in contract, tort, negligence, or otherwise).
Our total liability to you for any claim arising out of or in connection with these Terms or our Services shall not exceed the total amount you paid for the product(s) giving rise to the claim. This limitation of liability does not apply to damages caused by our gross negligence, willful misconduct, or violations of applicable law[7].
8. Disclaimers
Our Services and products are provided "as is" and "as available" without any warranties of any kind, express or implied. We disclaim all implied warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our Services will be uninterrupted, error-free, or free of viruses or other harmful components. We also do not warrant that the products will meet your specific expectations or requirements, except as explicitly stated in these Terms.
9. Dispute Resolution & Governing Law
9.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of laws principles. This choice of law is intended to comply with U.S. legal requirements and ensure consistency in the interpretation of these Terms.
9.2 Dispute Resolution
Any dispute, claim, or controversy arising out of or in connection with these Terms, our Services, or your purchase of our products shall first be resolved through good-faith negotiation between you and modeeas. If the dispute cannot be resolved through negotiation within 30 days, either party may submit the dispute to binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Consumer Arbitration Rules. The arbitration shall take place in Los Angeles, California, and shall be conducted in English. You and modeeas agree to waive the right to a jury trial and to pursue class action claims; all disputes shall be resolved on an individual basis[2], [7].
10. Termination
We reserve the right to terminate or suspend your access to our Services at any time, in our sole discretion, if you violate these Terms, engage in fraudulent or unauthorized activity, or for any other reason. Upon termination, your right to use our Services will immediately cease, and you will be responsible for any outstanding payments or obligations.
11. Miscellaneous
11.1 Force Majeure
We shall not be liable for any failure or delay in performing our obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to natural disasters, war, strikes, riots, government actions, or disruptions in shipping or payment services.
11.2 Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect. The invalid provision shall be replaced with a valid provision that most closely reflects the original intent of the parties.
11.3 Entire Agreement
These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and modeeas with respect to your use of our Services and purchase of our products. These Terms supersede all prior or contemporaneous agreements, understandings, or representations, whether oral or written.
11.4 Contact Us
If you have any questions, concerns, or complaints about these Terms, our Services, or our products, please contact us at:
Email: support@modeeas.com
